Privacy Policy

Codemug, an authorized e-learning platform of Shiva Concept Solution, values your trust. This Privacy Policy explains how we collect, use, and safeguard your personal information when you access our website, enroll in our courses, or use our services.

1. Information We Collect

Personal Information: Name, email address, phone number, billing information, and account login details.
Educational Data: Courses enrolled, progress reports, test results, and certifications.
Technical Data: IP address, device details, browser type, and usage statistics for site performance improvement.

2. How We Use Your Information

To provide, manage, and improve our e-learning services.
To personalize your learning experience and track progress.
To process payments and manage course subscriptions.
To send course updates, notifications, and promotional offers (only with your consent).
To comply with legal obligations and prevent misuse of our services.

3. Sharing of Information

We respect your privacy. Codemug does not sell or rent your personal information to third parties. We may share limited data only with:

Trusted service providers (e.g., payment gateways, hosting services) under strict confidentiality agreements.
Regulatory or legal authorities when required by law.

4. Data Security

We use industry-standard encryption, secure servers, and regular monitoring to protect your personal and educational data from unauthorized access, loss, or misuse.

5. Cookies & Tracking

Our website uses cookies to enhance user experience, analyze traffic, and store preferences. You can control cookies through your browser settings, but disabling them may affect some features of our platform.

6. Your Rights

Access, update, or correct your personal details in your account dashboard.
Request deletion of your account and associated data (subject to legal and certification records).
Opt-out of promotional emails anytime using the unsubscribe link provided.

7. Third-Party Links

Our platform may include links to third-party sites. Codemug and Shiva Concept Solution are not responsible for their privacy practices. Please review their policies separately.